Setting up Pay As You Go roaming
Key destinations – travelling to one of the below? No need to do a thing!
Andorra
Australia
Austria
Balearic Islands
Belgium
Bulgaria
Canada
Canary Islands
Croatia
Cyprus
Czech Republic
Denmark
Estonia
France
Germany
Gibraltar
Greece
Hungary
Isle of Man
Italy
Latvia
Lithuania
Luxemburg
Malta
Monaco
Netherlands
New Zealand
Northern Ireland
Norway
Poland
Portugal
Romania
San Marino
Singapore
Slovenia
South Africa
Spain
Sweden
Switzerland
Thailand
Tunisia
Turkey
UK
USA
Vatican
If you are travelling to any of the key destinations above, you are all set up to go. You can make and receive calls and texts just like you always do, and get your voicemails by dialing 171.
Everywhere else
The first time you want to roam in the following countries, a little extra work is required
- Give us a call a month before you travel
- Confirm the start and end dates of your trip
- Download this credit card mandate to register your credit card details with us
- Complete and return this form to us before you travel
- Make an advance payment of €60. Your advance payment will be used against any calls/texts made and received while
The next time you go abroad, once your credit card is still registered, just call Customer Care 2-3 days before you travel, confirm the start and end dates of your trip, make an advance payment of €60 and the service will be set up for you.
Top up before you go
Remember to check your credit balance as you may need to top up to cover the total
cost of all
calls/texts made and received while abroad. If you feel you will be using
your phone a lot while away
it's useful to buy a top up voucher before you go and bring
it with you!
