SMishing Text messages, how to recognize if you have gotten one
We have just been informed that a small number of Meteor Customers have received MMS (Multimedia Messages) and SMS (Text Messages) from people pretending to be Meteor advising them that they have won cash prizes, gifts and holidays. This is part of a fraudulent practice know as SMS Phishing or "SMishing".
These messages are not from Meteor. If you have entered one of our great Meteor competitions we always notify our winners by a phone call and then by email, from a Meteor email address email@example.com (e.g. firstname.lastname@example.org).
All messages that we send out to Meteor customers will always show that they are from Meteor in the from section of the message. They will also come from our 5 digit short code such as 50022 when you top up online. If you are using a smartphone like a iPhone all Meteor texts will appear from Meteor in the same message folder so fraudulent messages will always appear as stand alone message with no other previous messages.
We ask that you DO NOT click on any links in these messages and also do not disclose any personal information to the sender. Meteor will never ask you for any personal information via a text message.
If you think you have clicked through to a fraudulent link, exit out of that website straight away and do not respond to any text messages.
Below is an example of a text message that we send out and how it would appear on your phone.
Your Meteor Online Team