Welcome to Broadband To Go
With your new Meteor Micro SIM, you can enjoy
- high speed mobile broadband access to browse the internet
- send and receive emails
- download music
- download attachments to your computer
Once you have inserted the Micro SIM into a
compatible device, you are ready to go.
- Call us on 1800 333 085
- Visit our forum
- Tell us what you think
We respond to all comments about Broadband To Go - Register for regular info and software upgrades
General
What are my options from Meteor when I have a tablet device and need a Micro SIM?
We offer you great flexibility with PAYG and Bill pay Broadband To Go plans which are available for use with a Micro SIM card. Click here to find out more about our our Broadband To Go Plans
How do I register my Micro SIM?
You can register your Micro SIM online via Mymeteor.ie. You will need your Broadband To Go Number and PIN to log in.
What happens if my Meteor Micro SIM is faulty, lost or stolen?
You can call into a Meteor store or call Customer Care on 1800 333 085
Connecting your Device with a Broadband To Go MicroSIM
You will need to insert your MicroSIM that’s located in the SIM card holder into your device by following the insert instructions from the device user manual.
How do I set up my touch screen internet pad to work with a Broadband To Go Micro SIM?
Simply click here to download the step by step instruction guide on how to set up your Broadband To Go Micro SIM
My account / pricing
General
How do I find out my balance?
- Step 1: Log into mymeteor.ie. You will need your Broadband To Go Number and PIN. This would be provided in your starter pack
- Step 2: On the left hand side of the page, click on the link called “My Account”. A drop down list will now appear. Click on the link called "Check my Balance”.
- Step 3: You will then see remaining balance under “Inclusive data with My Plan”.
Data Explained
How can I track usage?
- Step 1: Log into mymeteor.ie. You will need your Broadband To Go Number and PIN. This would be provided in your starter pack
- Step 2: On the left hand side of the page, click on the link called “My Account”. A drop down list will now appear. Click on the link called "Check my Balance”.
- Step 3: You will then see remaining balance under “Inclusive data with My Plan”.
Data Passes
As a Bill Pay customer, how much will a Broadband To Go Micro SIM cost me?
How often will I be billed?
As a Bill Pay customer you will receive your bill once a month.
Your first bill may be pro-rated, depending on when in the month you sign up. For example, as there is a set billing date each month for Broadband To Go, accounts started after this date may be billed for less than the full €16.99 for the first part-month, and receive an equivalently reduced data allowance. From the second month onwards you will, of course, receive the full allowance of 5 GB for €16.99.
What happens if I go over my monthly allowance?
If you go over the data allowance in any one month you’ll be charged 2c for every extra MB downloaded. However, by regularly checking your data balance via mymeteor- it’s easy to avoid extra charges.
How do I check my balance?
- Step 1: Log into mymeteor.ie. You will need your Broadband To Go Number and PIN. This would be provided in your starter pack
- Step 2: On the left hand side of the page, click on the link called “My Account”. A drop down list will now appear. Click on the link called "Check my Balance”
- Step 3: You will then see remaining balance under “Inclusive data with My Plan”
Number
Where can I find my Broadband To Go number?
You will find your Broadband To Go Number on the carrier pack that you received with the MicroSIM. Remember, you will need your Broadband To Go number and PIN to log into mymeteor.ie so that you can check your balance, top up and activate a 30 day pass
How can I get my free Meteor email account?
To get your meteor email account, login into mymeteor.ie. You will need your Broadband To Go number and Pin to login into mymeteor. Once logged in, you can set up your email account.
Free WiFi
Wifi Information
What is a public WiFi area ?
A public WiFi area allows you to get WiFi broadband internet access in a public location for free, such as a train station, cafe or hotel. WiFi public areas broadcast a wireless frequency that connects your laptop to the location’s internet connection.
Locations
How do I know if WiFi is available in my location?
You can visit www.eircom.ie/hotspot where you will find a list of all FREE public WiFi locations available. As long as you have a WiFi enabled PC or laptop, you can search for available wireless connections. Using your username and password, you can log into any available Eircom public Wi-Fi hotspot at your location.
Access
Do I need a username and password to access WiFi public areas using Broadband To Go?
Yes, you will find your username and password on the Wi-Fi card located in the carrier pack that contained your Micro SIM. You can run a search for available wireless connections on your PC and log into any eircom hotspot using your username and password.
Connection
How do I connect to my home WiFi network using Broadband To Go?
It’s easy to automatically log onto your home networks using Broadband To Go. Just click the ‘WiFi’ button on your Broadband To Go manager screen, then double click on your home WiFi network name.
How do I disconnect my Wifi Session?
How you disconnect from a WiFi connection depends on your operating system. On Windows-based operating systems for instance, you can disconnect by going to the WiFi Connections located in your system tray in the bottom right hand corner of your screen. Click on the connected WiFi network and select ‘Disconnect’.
Pricing
Is WiFi included in my BBTG price plan?
Yes, provided you've signed up to a Broadband to Go Price Plan and an active customer then it is free for you to use.
I can connect but cannot browse?
Coverage
Can I use my mobile device throughout Ireland
Yes you can, but Broadband To Go works best in areas that are currently covered by a 3G Broadband network. Outside of 3G coverage areas, you find Edge and 2G networks. You can still use your broadband device in these EDGE and 2G areas to browse the internet and use email, but it won't be as fast as it is in 3G areas.
Find out more about our coverageRoaming
You can use Broadband To Go in a number of countries.
Before you go
- Check if we have a Broadband Roaming Agreement with the country you're visiting.
- Set up roaming on your account by calling us on
1800 333 085
Deposit or pre-payment to activate such services may be required.
How much does it cost?
Roaming Day Pass
If you’re travelling to one of these countries:
- NORTHERN IRELAND
- UK
- GERMANY
- CROATIA
- HUNGARY
- AUSTRIA
- CZECH REPUBLIC
you can roam on the T-Mobile network with our great value Roaming Day Pass.
Price:
- €5 for the first MB
- €5 for the second MB
- €5 for the third MB
- The 47 MB thereafter are free.
Standard roaming rates of €10.24 per MB apply for anything above 50 MB. Please note that the Roaming Day Pass will not affect your allowance on the 30 Day Pass.
How do I get it?
- There is no need to purchase a Roaming Day Pass.
- It will automatically be activated as soon as you go online on the T-Mobile network, and it’ll last until midnight of the same day.
- Just make sure your account is topped up by at least €15.
- Your roaming day pass is still valid when travelling from one roaming day pass destination to another on the same day.
Normal rates
For countries that we have a roaming agreement with, but are not included in the Roaming Day Pass pricing normal roaming rates apply.
Price: 1c per kB (€10.24 per MB)
This is not included in your daily/monthly allowance.
See where these rates apply:
Safe surfing
With the internet being such a big part of our lives these days it's important to stay safe online. As we like to help you out, we've put together some top tips.
internet safety tips for parents and guardians internet safety tips for young people Useful linksTerms and conditions
Please see Meteors' terms and conditions
