Welcome to Broadband To Go
With your new Meteor Micro SIM, you can enjoy
- high speed mobile broadband access to browse the internet
- send and receive emails
- download music
- download attachments to your computer
Once you have inserted the Micro SIM into a
compatible device, you are ready to go.
- Call us on 1800 333 085
- Visit our forum
- Tell us what you think
We respond to all comments about Broadband To Go - Register for regular info and software upgrades
General
What are my options from Meteor when I have a tablet device and need a Micro SIM?
We offer you great flexibility with PAYG and Bill pay Broadband To Go plans which are available for use with a Micro SIM card. Click here to find out more about our our Broadband To Go Plans
How do I register my Micro SIM?
You can register your Micro SIM online via mymeteor.ie. You will need your Broadband To Go Number and PIN to log in.
What happens if my Meteor Micro SIM is faulty, lost or stolen?
You can call into a Meteor store or call Customer Care on 1800 333 085
Connecting your Device with a Broadband To Go Micro SIM
You will need to insert your Micro SIM that’s located in the SIM card holder into your device by following the insert instructions from the device user manual.
How do I set up my touch screen internet pad to work with a Broadband To Go Micro SIM?
Simply click here to download the step by step instruction guide on how to set up your Broadband To Go Micro SIM
My account / pricing
Data explained
How can I track my usage?
- Step 1: Log into mymeteor.ie. You will need your Broadband To Go Number and PIN. This would be provided in your starter pack.
- Step 2: On the left hand side of the page, click on the link called “My Account”. A drop down list will now appear. Click on the link called “Broadband 30 Day Pass”
- Step 3: You will then see the text “View Your Existing Add-ons” and click on icon
- Step 4: You will then be presented with a page that displays a chart how much data allowance is remaining. If you click on the chart, it will display how many units that you have used.
Data passes
How do I select the broadband pass I want for my Micro SIM?
Day Pass: You will automatically purchase a day pass when you connect to the internet with your device.
30 Day Pass: If you decide to purchase a 30 day pass, you will need to login into mymeteor.ie . You will need your Broadband To Go Number and PIN to login.
How long is a Day Pass valid for?
Day Pass lasts from the time you buy it until midnight the same day.
How long does the 30 day pass last?
30 day pass lasts for the purchase day plus 30 full days thereafter.
Can I check to see how much of my data allowance is remaining
- Step 1: Log into mymeteor.ie. You will need your Broadband To Go Number and PIN. This would be provided in your starter pack.
- Step 2: On the left hand side of the page, click on the link called “My Account”. A drop down list will now appear. Click on the link called “Broadband 30 Day Pass”
- Step 3: You will then see the text “View Your Existing Add-ons” and click on icon
- Step 4: You will then be presented with a page that displays a chart how much data allowance is remaining. If you click on the chart, it will display how many units that you have used.
What happens if I exceed the 500 MB allowance provided by my Day Pass?
If you exceed the 500 MB allowance in any one day you will be charged 2c for every extra MB downloaded. You can avoid this by checking your balance as described above, and by upgrading to a 30 Day Pass if you are approaching the limit on your Day Pass.
Can I upgrade from a Day Pass to a 30 Day pass in the same day?
- Step1 : Log into mymeteor.ie
- Step 2: Select link called “My Account”. A drop down list will now appear.
- Step 3: Select link called “Broadband 30 Day Pass” .
- Step 4: You will then see an icon on your screen ( its a laptop with a plus sign). Click on this icon
- Step 4: If you wish to sign up to a 30 day pass, click on link “Order online by clicking here”
- Step 5: You will then be presented with a page. You will need to select the 30 day pass and agree to Terms & Conditions of Service. Click on button called “Sign Up”
- Step 6: Assuming you have enough credit, you will then be presented with a confirmation page to say that the 30 day pass has now been purchased and activated on your account
If you are browsing on a Day Pass and you decide to purchase a 30 day Pass, you’ll need to end your current internet session and start a new one to activate the 30 Day Pass.
What happens if I exceed the 7.5GB allowance provided by my 30 Day Pass?
If you go over the 7.5 GB allowance provided by your 30 Day Pass, you will automatically revert to a Day Pass rate of €2.99, covering you for 500 MB of data per day. Of course this will only be the case as long as you have enough credit in your account to cover the Day Pass rate.
Is upload and download usage taken out of my data allowance?
Yes. Both upload and download usage will contribute towards your data allowance. Similarly, if you go over your data allowance, your excess usage is calculated by adding together download and upload usage.
Will my 500 MB Day Pass or 7.5 GB 30 Day Pass cover me when I’m roaming?
These allowances only cover internet use within the Republic of Ireland. If you use Broadband To Go when abroad, you’ll be charged at a rate of 1c per kB. 1c per kB is equivalent to €10.24 per MB. For further information, just refer to the information above on using Broadband To Go abroad.
How do I activate a 30 day pass on my Micro SIM?
To activate your 30 day pass, follow the steps below.
- Step 1: Log into mymeteor.ie
- Step 2: Select link called “My Account”. A drop down list will now appear.
- Step 3: Select link called “Broadband 30 Day Pass”. You will see an icon on your screen (laptop with a plus sign). Click on this icon
- Step 4: If you wish to sign up to a 30 day pass, click on the link “Order online by clicking here”
- Step 5: You will then be presented with a page where can select the 30 day pass and agree to the Terms & Conditions of service. Click on button called “Sign Up” .
- Step 6: Assuming you have enough credit, you will then be presented with a confirmation page to say that the 30 day pass has now been purchased and activated on your account.
If you are browsing on a Day Pass and you decide to purchase a 30 day Pass, you’ll need to end your current internet session and start a new one to activate the 30 Day Pass.
Where can I find my Broadband To Go Number?
You will find your Broadband To Go Number on the carrier pack that you received with the Micro SIM. Remember, you will need your Broadband To Go number and PIN to log into mymeteor.ie so that you can check your balance, top up and activate a 30 day pass
Topping up
How do I top up my Micro Sim?
There are two ways to top up:-
- Call Customer Care on 1740 and they will top up your account. or
- Top Up Direct
Top Up Direct is a really easy way to top up using your credit or laser card. You can register for Top Up Direct in two ways:
- By calling 1740
- By visiting mymeteor.ie and following these steps:
- Login to mymeteor.ie . You will need to log in using your Broadband To Go Number and PIN which you can find in the SIM card holder.
- Select “Top Up Direct” and Follow the simple steps for set up
- You will be asked again to enter your Broadband To Go Number
How do I check my balance on my Micro SIM?
- Step 1: Log into mymeteor.ie. You will need your Broadband To Go Number and PIN. This would be provided in your starter pack.
- Step 2: On the left hand side of the page, click on the link called “My Account”. A drop down list will now appear. Click on the link called “Broadband 30 Day Pass”
- Step 3: You will then see the text “View Your Existing Add-ons” and click on icon
- Step 4: You will then be presented with a page that displays a chart how much data allowance is remaining. If you click on the chart, it will display how many units that you have used.
Free WiFi
Wifi Information
What is a public WiFi area ?
A public WiFi area allows you to get WiFi broadband internet access in a public location for free, such as a train station, cafe or hotel. WiFi public areas broadcast a wireless frequency that connects your laptop to the location’s internet connection.
Locations
How do I know if WiFi is available in my location?
You can visit www.eircom.ie/hotspot where you will find a list of all FREE public WiFi locations available. As long as you have a WiFi enabled PC or laptop, you can search for available wireless connections. Using your username and password, you can log into any available Eircom public Wi-Fi hotspot at your location.
Access
Do I need a username and password to access WiFi public areas using Broadband To Go?
Yes, you will find your username and password on the Wi-Fi card located in the carrier pack that contained your Micro SIM. You can run a search for available wireless connections on your PC and log into any eircom hotspot using your username and password.
Connection
How do I connect to my home WiFi network using Broadband To Go?
It’s easy to automatically log onto your home networks using Broadband To Go. Just click the ‘WiFi’ button on your Broadband To Go manager screen, then double click on your home WiFi network name.
How do I disconnect my Wifi Session?
How you disconnect from a WiFi connection depends on your operating system. On Windows-based operating systems for instance, you can disconnect by going to the WiFi Connections located in your system tray in the bottom right hand corner of your screen. Click on the connected WiFi network and select ‘Disconnect’.
Pricing
Is WiFi included in my BBTG price plan?
Yes, provided you've signed up to a Broadband to Go Price Plan and an active customer then it is free for you to use.
Coverage
Can I use my mobile device throughout Ireland
Yes you can, but Broadband To Go works best in areas that are currently covered by a 3G Broadband network. Outside of 3G coverage areas, you find Edge and 2G networks. You can still use your broadband device in these EDGE and 2G areas to browse the internet and use email, but it won't be as fast as it is in 3G areas.
Find out more about our coverageRoaming
You can use Broadband To Go in a number of countries.
Before you go
How much does it cost?
Roaming Day Pass
If you’re travelling to one of these countries:
- NORTHERN IRELAND
- UK
- GERMANY
- CROATIA
- HUNGARY
- AUSTRIA
- CZECH REPUBLIC
you can roam on the T-Mobile network with our great value Roaming Day Pass.
Price:
- €5 for the first MB
- €5 for the second MB
- €5 for the third MB
- The 47 MB thereafter are free.
Standard roaming rates of €10.24 per MB apply for anything above 50 MB. Please note that the Roaming Day Pass will not affect your allowance on the 30 Day Pass.
How do I get it?
- There is no need to purchase a Roaming Day Pass.
- It will automatically be activated as soon as you go online on the T-Mobile network, and it’ll last until midnight of the same day.
- Just make sure your account is topped up by at least €15.
- Your roaming day pass is still valid when travelling from one roaming day pass destination to another on the same day.
Safe surfing
With the internet being such a big part of our lives these days it's important to stay safe online. As we like to help you out, we've put together some top tips.
internet safety tips for parents and guardians internet safety tips for young people Useful linksTerms and conditions
Please see Meteors' terms and conditions



