iPhone 5 getting started
Steps to be completed before you can use an iPhone 5 for the first time
The following items are included with every iPhone 5
- iPhone 5
- Apple EarPods with Remote and Mic
- Lightning to USB Cable
- USB Power Adapter
- Documentation
There are a number of key steps that should be completed before a customer tries to use their iPhone for the first time. In order to complete these steps a customer must already have an iTunes account set up. They can set up an iTunes account at www.itunes.com/download. The iPhone 5 does not use a standard SIM card so customers will be given a Nano SIM with their new iPhone 5.
It is essential that customers realise the following steps must be completed before their iPhone can be used for the first time
Step 1
Customers should back up all their contacts and calendar details. This can be undertaken in store via the SIM card reader, or alternatively customers themselves utilising an online back-up service or PC/Mac synchronisation and backup.
Step 2
To activate their iPhone the customer simply inserts the Nano SIM into their iPhone. Customers will find a small metal tool that looks a little like a paperclip in the box their iPhone came in. This is used for opening the Nano SIM card tray on the right side of the iPhone.
They must then connect the phone to their computer and use iTunes to set up, register and sync content. iTunes will take the customer through the set up process. The latest version of iTunes can be downloaded at www.itunes.com/download. If the customer doesn’t have an iTunes account they must set one up first.
Step 3
The final step is for the customer to sync their contacts details onto their iPhone 5. They need to download their contacts and calendar details from the back up option they used in step 1.
FREE access to the eircomWiFi network
Meteor Bill Pay and Prepay iPhone customers can get high speed access to the internet for free at hundreds of eircomWiFi hotspots around the country. It really is free - it won't be charged on your bill; it doesn't use up any of your allowance or your prepaid credit. And there are hundreds of eircomWiFi hotspots around Ireland - in airports, train stations, hotels, cafes.
Getting started
Step 1
- Free text the keyword ‘wifi’ to 50003
- You will receive a password
- Your mobile number will be your username
Step 2
- Download the eircom Hotspot Manager from the App Store
- This handy App will allow you to find the nearest eircomWiFiHub
- Plus once downloaded to your iPhone you won’t need to enter your username & password each time you wish to use WiFi.
Can I transfer my current phone number to Meteor?
Yes. When you purchase your Meteor iPhone, you’ll be instructed on how to transfer your current number. You can keep using your existing phone until your new Meteor iPhone arrives and you set it up on iTunes.
How can I find out how much data I have used?
Keeping track of your data usage on an iPhone is very easy.
- Press the menu button
- Select settings icon
- Select General option
- Select usage option
- Scroll down to Cellular Network Data
Here you will see the amount of data your phone has sent and received.
How much is it to use Facebook etc on my iPhone?
It’s free once you are inside you data limit on one of Meteor’s great iPhone plans. If you are a pre pay customer internet usage is only 69c per day up to a whopping 50MB per day. To find out more about Bill Pay and Pre Pay pricing a out of bundle pricing visit our mobile internet usage pricing page here.
Do I need to have a computer to use an iPhone?
Yes, you will need to have a computer with USB 2.0, running the latest version of iTunes which can be downloaded here. Your computer must have one of the following operating systems: Mac OS X version 10.5.8 or later; Windows Vista; Windows XP Home or Professional with Service Pack 3 or later.
Can I buy a Pay As You Go iPhone online?
We are selling iPhone online for Bill Pay Customers at present. If you want to buy a pay as you go iPhone you can go to one of our 43 stores nationwide. To find your nearest store please click here.
What is the difference between the iPhone 4 and the iPhone 3Gs?
The iPhone 4 comes with many new breakthrough technologies such as Face Time, a high resolution Retina Display and comes both in 16GB and 32GB models. For a full comparison with iPhone 3GS please click here.
Will I need a SIM card for my iPhone 4?
Yes, the iPhone 4 uses a new Voice Micro SIM which we ship with your new iPhone. You can transfer your old numbers from your current SIM card for free via Apple’s iTunes software.
How to set up email on an iPhone
- Press the Menu button.
- Select Settings icon.
- Select Mail, Contacts, Calendars.
- Select which type of Email Account Type you wish to set up and follow the on screen instructions
If you want to set up a different type of pop account please select other.
- Select Add Mail account.
- Set the Name to the name you wish to see in your mail box list
- Then enter the Email Address of the email account you wish to set up
- Enter your Password to your email account.
- Set Description to whatever you want i.e. work, personal, online shopping.
- Select Save.
- Select POP.
- Set Name to your name.
- Set Address to your email address for this account.
- Set Description to whatever you want i.e. work, personal, online shopping.
- Then move to Incoming mail server section.
- Enter your host name to whatever you have been given by your email provider i.e pop.host.ie.
- Enter your Username to the email address.
- Enter your Password to your email account.
- Then move to Outgoing mail server section.
- Set Host name to whatever your email provider has given you i.e. mail.host.ie
- Fill in your username.
- Fill in your password
- Select save in the top right hand corner
How do I passcode lock my iPhone?
It’s often a good idea to passcode lock your iPhone giving you an extra layer of security over the personal data on your iPhone.
To passcode lock your phone:
- Press the menu button
- Select the settings icon
- Select the general settings tab.
- Select passcode lock
- Select turn on Passcode lock
- Enter your secure 4 digit passcode that you will remember
- Re-enter your secure 4 digit passcode as promted
- Your phone is now protected by passcode locking
How do I get iPhone settings on my phone?
It’s quite easy once you have iTunes installed on your PC or Mac simply play your Meteor SIM into your iPhone and connect your phone to your computer via the USB cable provided with your iPhone.
Then open iTunes at this point and iTunes will promote you to “Update your carrier setting” as you can see below.

Just click update settings and iTunes will automatically install all your Meteor Settings onto your iPhone.
If you wish to install your Meteor settings manually please check out smart phone settings page here
More information...
For more information on using your Apple iPhone please see Apple's iPhone Manuals support site.
