What information do I need to complete my order online?
For Pay As You Go orders you will need your credit card, laser card or 3V voucher number.
For Bill Pay orders you will need:
- Your bank details – to set up your monthly direct debit
- Your credit card details – to pay for your online order
- Proof of ID – you will need to enter the number on your passport, driver’s license, EU National ID Card or International Passport To complete your order you will also need to send us:
- Proof of ID – A copy of your passport, driver’s license, EU National ID Card or International Passport
- Proof of address – A recent utility bill, a recent bank statement, a letter from your bank, building society or credit union, a motor or income tax credit or a motor insurance certificate
Note! You may be asked for a deposit when setting up a Bill Pay account .