I can't receive calls
If you are experiencing problems with receiving phone calls, please check the following:
- Call diverts: Make sure all your phone call diverts are cancelled. You can either do this by going into your "menu" or by simply typing ##002# then make a test call.
- Network: Is there any network signal showing on your handset? If not then you could be in an area with poor coverage.
- Active phone account: You can call Customer Care and double check your phone is active on the Meteor system.