Unwanted Text messages (SPAM)
What is Spam?
Spam is unwanted marketing communications sent to you by companies without your permission. If you happen to receive a spam, you should contact the sender who’s details may be provided in the message. For more information on how you can protect yourself against spam, visit dataprotection.ie and phonesmart.ie websites.
Meteor co-operates closely with the relevant authorities- the Data Protection Commissioner and ComReg, to help stamp out SPAM. We provide a Spam reporting number which you can use to help us in identifying spam sent by text. You can play your part by forwarding suspected Spam texts free of charge to 50002 which is a dedicated number for Meteor customers. We can then report cases of suspected Spam to the appropriate authority for further investigation. This service guards against large scale spam incidents and is not designed to handle individual cases therefore you should contact the sender to opt out of receiving such communications.
If you need further assistance in relation to specific spam that you have received you should contact phonesmart.ie where a premium service is involved (involving numbers in the form 5XXXX or beginning with 15XX) and dataprotection.ie in other cases of spam.