Need help? No problem, we can lend a hand in a few different ways:

Help & Support

Find the answers to the questions we always get.

Talk to us on our Forum

We may already have the answer to your question. If not, our forum team can help you out.

Contact us on Twitter

Got some questions, why not Tweet us @Meteor_Mobile.

Chat to us

Speak to us

If you haven’t been able to resolve your problem through our forum or help and support page, we have listed some useful contact details that may help you.

Customer Care Help-lines

Our help & support section is available 24 hours a day, 7 days a week, 365 days a year. If you would like to contact someone our live care is online from 8am to 8pm.

Pay As You Go customers:

Pricing depends on your call plan.

From any other phone:
1890 808 585 (operator charges apply)

Calling from outside Ireland: *
+353 1 430 7066

Need help with Top ups?

1740 – If your query relates to a Top Up that you made on, the Top Up Direct App or 1747

1747 - For voucher or Online Banking Top Up

Bill Pay customers:

From any phone:
1905 (free call)

Calling from outside Ireland: *
+353 1 430 7085


Meteor Mobile Communications
St John’s Road
Dublin 8


Send us a fax to:
1800 200 480


If you’re having difficulty getting an issue resolved
submit a complaint online

Need to find a store

Pop in to any of our retail stores.
Find a Meteor Store or Outlet near you.

*International rates will apply - please see our roaming page

Meteor Mobile Communications Limited, trading as Meteor Registered office:
1 Heuston South Quarter, St John's Road, Dublin 8.
Registered in Ireland: 282645