Which PIN have you forgotten? Is it your customer care or your phone PIN?
Your MyMeteor or Customer Care PIN
Your customer care PIN is a PIN number used by customer care representatives to verify your account. It is also used to log in to MyMeteor and our MyMeteor mobile app.
When you first received your Meteor SIM card your customer care PIN was printed in the starter pack. If you have your starter pack you can retrieve your PIN there.
If you do not have your starter pack and have forgotten your PIN youwill need to contact our customer care team.
Our customer care team are available online from 8am to 11pmMonday to Sunday.