Simply choose the Simplicity offer that’s right for you, text the opt-in code to 50104. and top up by the correct amount. Wait for two texts to confirm your top up has been successful and your chosen offer is active. Simple as that!
How long will my offer take to activate?
Your offer should be active within minutes, but you do need to wait for a confirmation text to let you know everything is active!
The €20 and €30 data offers now have unlimited Facebook, Twitter, Instagram & Pokémon Go, can I get it too?
Yes, if you’re already on a Meteor Simplicity 4G data offer it will be added automatically so you will get unlimited access to Facebook, Twitter, Instagram and Pokémon Go without eating into your data allowance. Enjoy!
Do I get to keep my credit?
On our Simplicity plans your credit is used to pay for your data, calls and / or texts so when you top up your credit is deducted from your account. You can useMeteor’s IOU for services outside of your plan..
How will I know my top up is due to expire?
On day 29 of your deal, we will send you a text to remind you to top up as your deal is due to expire the next day. Use this as a reminder to top up so that you have enough credit
What Prepay Plans get the offer?
Meteor Simplicity 15GB Data and unlimited calls for €20 top up. Meteor Simplicity 15GB Data and unlimited texts for €20 top up Meteor Simplicity 15GB Data plus unlimited calls and texts for €30 top up.
How does "more than you can eat data" work without eating into my 15GB 4G data allowance?
If you are on an eligible plan, it will be updated automatically from 11th November so you can enjoy unlimited access to Facebook, Twitter, Instagram, Viber messaging and WhatsApp. You will also have unlimited access to YouTube until 30th of June 2017.
Can I move plans to get the offer?
If you are not currently on a 4G Simplicity choose one of the plans above. If you would like to move to 15GB 4G Data and unlimited calls for €20 top up, just text "20 calls and data" to 50104. To check what plan you are currently on, text "offer" to 50104
How do I check how much data is left on my plan?
You can log onto MyMeteor.ie and access your usage and plan details, download the MyMeteor app or text "Balance Data" to 50104 to find out how much data you've used each month.
How long does the offer last?
The offer will be automatically applied to eligible customers from 11th November. Unlimited access to YouTube will end 30th of June 2017
Usage in the absence of an active offer and usage that is not inclusive in your offer or that is in excess of fair usage policy will be subject to the following standard rates:
Calls: 35c per minute subject to a one minute minimum charge and 30 second charging increments thereafter; Texts: 15c per message sent Data: €1.99/day up to 100MB and €0.99 per MB thereafter Calls to Meteor Customer Care: 20c/call Excludes international, roaming, video calling and non-geographic usage.