Welcome to Meteor

Pay As You Go help

Know when and how to Top Up and learn how your offer works

Top Up

How to Top Up and use our IOU service


Make your credit go further. Find out how to opt-in to, change or cancel an Add-On

Understand data charges or what to check if you have a question about your call credit

Bill Pay help

Understand how your first bill will be calculated and what date to expect your bill

Find out all of the different ways you can pay your bill, how to check your payment balance and more

Know how to make changes to your account online using MyMeteor

See all our great value once-off and re-occurring data Add-Ons

Smartphone Help

Get help setting up your WiFi, Bluetooth and email

MyMeteor App

Find out how you can manage your account on the move using the MyMeteor app